The Collins Comfort Masters Guarantee

Our Customers Rely on Us Because:

• We are committed to prompt service.
• Our customers trust our abilities to perform.
• We exemplify an attitude of experience and professionalism.

Our Service Commitment

• We have subjected ourselves to the highest written standards in our industry.
• We support these standards and attempt to surpass them.
• We are committed to maintaining our prestigious continuous training opportunities for our employees.
• Our honest reputation is our most prized and valuable asset.
• We are in business to make a profit, but not at the expense of integrity.

Our Guarantee to You

• We never use subcontracted installers to do your installation. We want your job to be done right.
• We guarantee your installation date.
• Our Installation Technicians promise to be on time every time.
• Our service technicians don’t work on commission pay. In other words, they don’t need to sell you something you don’t need.
• Our Service Technicians promise to protect your home by wearing “booties” while inside, and they guarantee to keep your property clean.
• Our Service Technicians will always be dressed professionally in a uniform. They work hard to maintain a professional appearance.
• Our technicians know your time is valuable and promise to perform your service in a timely manner.
• We perform all of our own fabrication in house to make sure it is done right.